Legal

Grievance Redressal

Website

blinkcheats.live

Last updated

27-07-2026

This Policy is published in compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 ("IT Rules 2021") and Section 79 of the Information Technology Act, 2000. It explains how any person — including users, third parties, and any business or individual referenced in content on this Website — can complain about content or seek its removal, and how we handle such complaints.

1. Grievance Officer

As required under Rule 3(2) of the IT Rules 2021, we have appointed a Grievance Officer:

All complaints regarding content on this Website, violations of our Terms or policies, or requests under applicable law should be addressed to the Grievance Officer.

2. How to File a Complaint

Send an email to grievance@blinkcheats.live with the subject line "Content Complaint" and include:

1. 1Your full name and contact details (and, if you act for a company, your authority to do so);
2. 2The exact URL(s) of the content complained of;
3. 3The specific statements objected to (quote them);
4. 4The grounds of complaint — e.g., the statement is false (explain why and provide supporting documents), defamatory, infringes privacy, discloses personal data, is abusive, infringes IP, or is otherwise unlawful (cite the law if possible);
5. 5Supporting evidence/documents;
6. 6A declaration that the information in the complaint is true and correct;
7. 7Whether you seek removal, correction, or the publication of a reply.

Incomplete complaints may be returned for clarification, which may extend timelines.

3. Our Timelines

• Acknowledgement: within 24 hours of receipt;
• Disposal: within 15 days of receipt;
• Expedited removal: complaints regarding content of the nature described in Rule 3(1)(b) of the IT Rules 2021 that is prima facie unlawful, and requests for removal of content that exposes private areas, shows a person in full or partial nudity, depicts a sexual act, or is impersonation in an artificially morphed form, will be actioned within 24 hours of receipt in accordance with Rule 3(2)(b);
• Court/Government orders: content will be removed or access disabled within 36 hours of receipt of an order of a court of competent jurisdiction or notification by the appropriate government agency under Section 79(3)(b) of the IT Act;
• Information to lawful authorities: information under lawful order will be provided within 72 hours as per Rule 3(1)(j).

4. How We Evaluate Takedown Requests

We are an intermediary. We do not adjudicate the truth of consumer disputes. Our evaluation is limited to whether the content violates our published policies or applicable law, or whether a valid legal order requires removal.

Content will generally be removed or redacted when it:

• discloses personal data of private individuals (names, photos, contact details of staff/delivery partners);
• contains abuse, threats, hate speech, or harassment;
• is demonstrably false, and the author cannot or does not substantiate it when asked;
• is spam, impersonation, or commercially motivated fake content;
• infringes copyright or other IP (see Copyright & Trademark Policy);
• is subject to a valid court or government order.

Content will generally NOT be removed merely because it:

• is critical, unflattering, or damaging to reputation, if it is a genuine account of the author's experience;
• is disputed by the subject, where the author provides reasonable substantiation — in such cases we will offer the complainant a right of reply published alongside the content;
• concerns a resolved issue — instead, the post will be marked 'Resolved'.

Where a complaint alleges falsity, we may contact the author and give them 72 hours (or such shorter period as the law requires) to respond and substantiate. If the author does not respond or cannot substantiate a factual claim, the disputed factual claim may be removed or the post taken down.

5. Author Notification & Appeals

• Where lawful and practicable, authors will be notified when their content is removed or edited under this Policy, with reasons.
• Authors and complainants may appeal a moderation decision by writing to the Grievance Officer within 7 days of the decision, providing additional evidence or grounds. Appeals are decided within 15 days.
• Users may also appeal our grievance decisions to the Grievance Appellate Committee (GAC) constituted by the Central Government under Rule 3A of the IT Rules 2021, within 30 days, at https://gac.gov.in.

6. Preservation of Records

Where content is removed pursuant to a complaint or order, we preserve associated records for the period required under applicable law (currently 180 days, or longer where directed by a lawful authority) for investigation purposes.

7. Misuse of This Process

Filing knowingly false, frivolous, or bad-faith complaints (including attempts by any party to suppress genuine consumer speech without lawful basis) is a violation of our Terms. We reserve the right to decline such complaints and to publish transparency notes about takedown demands received, to the extent lawful.

8. Voluntary Compliance Statement

We publish and periodically update our rules and policies, and inform users at least once every year (and upon material changes) of our rules, privacy policy, and terms, in line with Rule 3(1) of the IT Rules 2021. We make reasonable efforts to cause users not to host, display, upload, or share information of the categories listed in Rule 3(1)(b).

This page is maintained by the operator of LetsNotBlinkIt and is app-owned editable content, not independent legal verification or certification. Placeholders in square brackets must be completed before publication, and the wording should be reviewed by a qualified lawyer.